
Last night, Ringo Starr was supposed to play at Bethel Woods in upstate New York. We made the over 3 hours trip there to find out that the show got canceled. They sent out emails at 2:32 PM the day of the show, notifying us that the show was canceled:
(June, 21, 2008) BETHEL, NY – Ringo Starr and His All-Starr Band have been forced to cancel tonight’s concert at Bethel Woods Center for the Arts, due to a transportation and equipment breakdown at the United States border. The performance will not be rescheduled.
Tickets purchased online or by phone will be refunded automatically. Ticket holders who purchased through a Ticketmaster retail location or the Bethel Woods Box Office must request refund by returning the ticket to the point of purchase in person.
Bethel Woods, the concert promoter Live Nation and Ringo Starr apologize to ticketholders for the inconvenience.
I only checked my emails once we arrived to Bethel Woods and we saw the sign that the show got canceled.
If the reason is like they say, transportation and equipment, don’t you think that they knew about it earlier in the day? After all, they probably tried to cross the border with the equipment earlier to set up everything at Bethel Woods. Which is over 5 hours away from Niagara Falls.
Then, the people at the venue told us that 2 of the guys in the band (Colin Hay and another guy) didn’t have the right documents to cross the border. If that was the case, would they be able to cross the border for tonight’s show? Getting a visa takes time!
Another possibility is that the event didn’t sell that well and they decided it is better just to cancel it. Which also explains why it is not going to be rescheduled.
Few hours later, at 5:57 PM, I received another email:
Hello, this is Ticketmaster Customer Service with an important alert for your upcoming event. RINGO STARR AND HIS ALL STARR BAND, scheduled at BETHEL WOODS CENTER FOR ARTS on SATURDAY, JUNE 21, 2008, at 8:00 PM, has been cancelled.
Your credit card will automatically be credited the ticket price and convenience charges, and should post to your account within 7 to 10 business days. Please note, the $3.00 per order processing fee and any ticketFast or UPS delivery charges are non-refundable.
If you have any questions, please contact us online at:
http://www.ticketmaster.com/h/asktm.html
Thank you for using Ticketmaster. We appreciate your business!
Why do I need to pay the TicketMonster Fees? I think that whoever made the mistake and didn’t get the right documents for the equipment, or whoever didn’t make sure the band members have visas should pay for that.
What a let down it is! I was really looking forward seeing Ringo at Bethel Woods.